Customer Support

Welcome to The Valenci Collection! We are committed to providing exceptional customer service before, during, and after your purchase.

Text Support:
📱 (469) 334-3135

Business Hours

Monday – Friday
10:00 AM – 6:00 PM CST

Messages received outside of business hours will be answered on the next business day.

We’re Happy to Help With

• Order updates
• Shipping & tracking questions
• Product recommendations
• Custom wig consultations
• Wig revamp services
• General customer support

Response Time

We strive to respond to all inquiries within 1 business day.

Thank you for choosing The Valenci Collection. We appreciate your support and look forward to helping you feel confident in your crown.